Freight may be applicable at cost unless otherwise agreed. All in-stock merchandise is normally shipped from our warehouse within 48-hours of placing your order (excluding holidays and weekends). If the order was placed over a weekend or holiday, shipment will be normally made on the next business day. If an item is on backorder you will be notified.


Whilst all care will be taken when packaging your goods Electric Mountain Bikes Pty Ltd is not liable for goods lost or damaged in transit. Delivery of our goods is done by Australia Post within 2-10 working days. Whilst every reasonable effort shall be made to keep any delivery date, time of delivery shall not be of the essence and we shall not be liable for any losses, costs, damages or expenses incurred by the Customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. Failure by the Customer to pay for any delivery when due shall entitle us to withhold further deliveries and the Customer shall be liable for any costs incurred by the Supplier relating to such Goods which the Supplier is then entitled to withhold. Delivery of the


Goods shall be made to the Customer's address and the Customer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. Additional shipping cost may incur for anything over 20kg or if your address is in remote or hard to get to parts of Australia.


*Please Note: Australia Post is no longer accepting packages that contain lithium batteries to be carried by air. Lithium batteries have been classified as dangerous goods, leading the International Civil Aviation Organisation to enact more stringent controls. Goods are marked for “Road transport only” with Australia Post. For any questions please contact us on +61 415 661 543