Privacy Policy

Electric Mountain Bikes Pty Ltd is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of our actual customers.


All Information that is obtained through the Electric Mountain Bikes Pty Ltd Website is used for the sole purpose of supporting your individual requirements and is not disclosed to any other organisation for any financial gain or advertising purpose.


Visitors To Our Web Site

What information do we collect?

When you visit our web site, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our web site, and the pages from within our web site that you visit. Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have accessed or visited.

Limited personal information is also collected using cookies and analytics codes imbedded in the background of this website. This website uses Google Analytics to anonymously track user behaviour. The Google Analytics features implemented also track demographic and interest information based on Google’s Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting). This information is used by Electric Mountain Bikes Pty Ltd to gain a better understanding of customer behaviour in order to enhance the online experience we provide. Using the Ads Settings, users can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads.

How do we use this information?

The basic user information collected is used to help us analyse web traffic and to improve the content of our web site. We may from time to time disclose to third parties aggregate information on our web site's traffic profile. For example, Internet advertising companies may require this data to help us better target our advertisements on our web site(s) and/or other web sites.



What information do we collect?

As a customer of Electric Mountain Bikes Pty Ltd you provide us with a variety of information. This information is used for the purpose of identifying you for any account enquiries that may arise. While you are a Electric Mountain Bikes Pty Ltd customer, we manage information with regard to your account status, choice of products, and customer logs. In addition, we may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.


How do we use this information?

We use the contact information you provide us to establish our service for you. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.


We will never pass on any contact, payment or any other personal information to third parties unless leaglly obliged to do so, or required to do so in the delivery or your product or services (for example, we might need to provide your phone number and address to the courier company for delivery).